Showing posts with label Upper West Side. Show all posts
Showing posts with label Upper West Side. Show all posts

Saturday 25 February 2012

Taste of Maine at Luke's Lobster



I've always been more of a crab fan myself. Whether it's the roasted garlic crab at PPQ in San Francisco, the Indonesian crab at Fatty Crab, or the blue crab in Maryland's Chesapeake Bay, I've always been more partial to crab than lobster. But having been invited to Luke's Lobster by almost every one of my LA friends who swing by town, I knew I had to finally try it out.

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You'll find multiple locations in Manhattan for Luke's Lobster. They're fairly spaced out on the island and most offer delivery too. Each restaurant's decor is simple, kitschy and casual, conveying Northeastern seafood shack.



Lobster rolls are expensive anywhere, but Luke's does provide a hearty amount on each roll. It takes 5-6 lobster calls for the meat of one roll. Luke's has a reputation for sourcing their lobster directly from sustainable fisheries in Maine. Seeing as how this was my birthday dinner, I had to order the Noah's Ark and split it with my friend. Two 1/2 lobster rolls, two 1/2 crab rolls, two 1/2 shrimp rolls, four crab claws, two drinks, and two bags of chips, the feast is pictured above.



Luke's does make an excellent lobster roll. The dominant flavor is lobster, not mayonnaise or butter. As good as its namesake is, I still preferred the crab roll. The shrimp was boring, merely a shrimp cocktail on a loaf. I got a sarsaparilla with my meal, a happy find considering how difficult it is to find.

Luke's Lobster
lukeslobster.com
Multiple locations in East Village, Upper East Side, Upper West Side, Financial District, and Penn Quarter.
$15 for just the lobster roll. $41 for the Noah's Ark pictured above.

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Saturday 26 February 2011

Tipping and Its Harm on Service


I just returned home from an all-you-can-eat sushi restaurant that would otherwise be unnotable except for one particular policy. No, it wasn't the "you must eat everything you order," which is a standby at any place that would offer AYCE for $20.95. It wasn't the "no sharing" policy either. That one makes perfect sense. Instead, this restaurant, Yuka on the Upper East Side, has a strict no tipping policy.
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It's no big secret that wait staff are commonly underpaid under the premise that tips would make up the rest of their salary. The result is wide divergence in the earnings from waiter to waiter, or even the same waiter day to day. The entire custom of tipping is ludicrous. People should earn a good salary for the work they do. When they go above and beyond, they can receive a tip as a gratuity for their service. By definition, a tip is not mandatory. When it is mandatory, it constitutes a fee. Let's not fool ourselves, when we dine out, we're paying at least 15% of a fee on top of our meal, not to mention the tax.

When I was in Egypt in December (great timing), there is a culture of tipping called baksheesh. Tourists will recognize it most in the open palms of anyone that aids you, from police point out the best photo spot to bathroom attendants enforcing a pay-to-pee fee. Many Asian countries are moving towards tipping as well, even though they traditionally have no culture of it. I like to blame Western tourists for creating this culture of handouts and corrupting the highly trained Asian service economy.

So what can you do as a customer? You can't stiff the tip at the expense of the poor waiters, unless they truly deserve nothing. Tipping is so ingrained in our culture now that it reflects badly on you when you leave less than 15-18%. What we need are more restaurants like Yuka that have a policy of no tips. In fact, any money left on the table will go to charity. Instead, Yuka charges a management fee of 12% for parties less than six and 18% for six or more. While I applaud the no tipping policy, the mandatory management fee makes me suspicious. Presumably, if it goes towards paying the higher salary for the staff, I can full get behind the charge. The restaurant cannot simply price in the management fee into the food; the restaurant business is too competitive at the price level.

What we need are more restaurants following this innovative policy for the benefit of both customers and waiters, not to mention all the people who work at back of house who don't have an opportunity to earn the tip on their own. Let's put a stand to the spread of mandatory tipping. I support no more nickel and diming customers and a fair wage to service people.



Yuka
1557 2nd Ave
(between 80th St & 81st St)
Upper East Side, NY 10028
(212) 772-9675
All you can eat sushi $20.95

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